Reviewer - 1 star, 14 October 2025
Disappointed by Lack of Professionalism and Communication - Agent: Noel
As a first-time home buyer in Singapore, I approached this process seriously and respectfully. After viewing a unit represented by agent Noel, I submitted a well-considered offer based on recent resale data and the actual condition of the flat. I also clearly stated that we were open to discussion and looking to begin a fair negotiation.
While I understand our initial offer might have been below the seller's asking price, it was meant as a starting point. I followed up politely, asking for the seller's most realistic or expected price so we could decide how to move forward.
However, after briefly acknowledging the offer and saying it would be presented, Noel never responded further. There was no update, no counteroffer, and no follow-through - not even a basic courtesy reply.
For someone buying a home for the first time - a major financial and emotional step - this kind of unprofessional communication is disappointing. Regardless of the outcome, I expected at least basic respect and responsiveness.
This experience left me questioning Noel's commitment to professional standards and whether the seller's interests were truly being served.
Owner reply - Patrick Chee, Homeseller
Hi miss wensy
You presented the offer around 8.54pm. Which is quite late and noel actually still replied you at this late hours, and you have rightly said, he acknowledged the offer and will present it to the seller.
Do note, our agent is hardworking to reply you at this late hours, but our owner, takes time to reply us. We cannot force seller to reply at this late hours, and seller need time to digest your offer that is below 100k.
For the allegation of non response, we are waiting for seller to reply. And while waiting for seller to reply, noel is not friends with you to keep chatting with you to keep you entertain. Nor are we to advice you what to do, how to offer, etc. You are a DIY buyer that does not pay us agent fee for consultation.
You seem like someone that is smart to do your own research, but somehow, your research did not show you deals that are sold at 760k, which reflect our high floor asking of 768k which is very reasonable and reflect the market price.
And you mentioned you did a market research, that the surrounding transacted prices is between 630k-690k range. This is totally untrue. Indeed, there is these transactions on the lower floor range. You choose to nitpicked low floor transactions, and compared it to our unit which is above 15th floor.
And there are already transactions at 760k, 720k etc for higher floor unit, which you conveniently left out of your market research.
Anyway, we did reply you the next day after our seller replied us, within 24hrs of your offer.
As a first time buyer that does not pay agent any commission, let me give you an advice for free.
We understand buyers want to buy low, and you definitely have the right to give a lowball offer.
Do note, when u want to give a lowball offer, this may anger the seller as you do not show any sincere with this type of offer, any further offer, seller will not take it seriously and doubt whether your do you even have the budget for it. So to put it plainly, when you lowball with facts that is one sided, you need to prepare, you will not be able to purchase this unit even you came back with a better offer.
And last but not least, respect is earned, not beg for it.
For someone to write a bad reviews on us, especially you do not engage us, plus you choose to lie on the "market research", and expect services for free, its very telling of your character.
Patrick Chee
Homeseller
